Hizmet şartları
Terms and Conditions
General Terms and Conditions of levkalade
§1 Scope and definitions
(1) The following General Terms and Conditions apply to all deliveries between us and a consumer, in the version valid at the time of the order.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession (§ 13 German Civil Code / BGB).
§2 Conclusion of the contract, storage of the contract text
(1) The following provisions on the conclusion of the contract apply to orders placed via our online shop www.levkalade.com.
(2) In the event of a contract being concluded, the contract is made with
Levent Say
Rosenheimer Str. 30
D-81669 Munich, Germany.
(3) The presentation of products in our online shop does not constitute a legally binding offer on our part, but merely a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.
(4) When an order is placed in our online shop, the following applies: the consumer submits a binding offer by successfully completing the order procedure provided in our online shop. The order is placed in the following steps:
- Selecting the desired goods
- Adding the goods by clicking the “Add to cart” button
- Reviewing the details in the cart
- Proceeding to checkout by clicking the “Check out” button
- Entering the delivery and payment details (as a guest or, if available, with a customer account)
- Reviewing and, if necessary, correcting the entered data
- Binding, payment-obligating submission of the order by clicking the “Buy it now” button or — when paying via PayPal — “Pay with PayPal”
Before submitting the order, the consumer can correct their entries at any time or cancel the order process. We confirm receipt of the order immediately by an automatically generated e-mail (“order confirmation”). With this e-mail we accept your offer.
(5) Storage of the contract text: We send you the order data and our Terms and Conditions by e-mail. You can also view the Terms and Conditions at any time at https://levkalade.com/policies/terms-of-service. For security reasons, your order data is no longer accessible via the internet.
§3 Prices, shipping costs, payment, due date
(1) The prices stated include statutory VAT and other price components. Any shipping costs are added.
(2) The consumer can pay via PayPal, Klarna, credit card (Visa, Mastercard, Maestro), Apple Pay, Google Pay and Shop Pay.
§4 Delivery
(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for immediate dispatch. Delivery takes place within 2-4 business days of conclusion of the contract. If the end of the period falls on a Saturday, Sunday or public holiday at the place of delivery, the period ends on the next business day.
(2) The risk of accidental loss and accidental deterioration of the goods sold passes to the buyer only upon handover of the goods to the buyer, even in the case of a sale by dispatch.
§5 Retention of title
We retain title to the goods until the purchase price has been paid in full.
§6 Right of withdrawal for consumers
Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession:
Withdrawal policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, take(s) possession of the goods.
To exercise your right of withdrawal, you must inform us
levkalade
Levent Say
Rosenheimer Str. 30
D-81669 Munich, Germany
E-mail: info@levkalade.com
by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You may use the attached model withdrawal form, although this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notification concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.
We may refuse reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any case no later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct cost of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check their condition, properties and functioning.
The right of withdrawal does not exist for distance contracts
- for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer;
- for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery;
- for the supply of goods that, by their nature, have been inseparably mixed with other goods after delivery.
End of the withdrawal policy
§7 Withdrawal form
Model withdrawal form
(If you want to withdraw from the contract, please fill out this form and send it back.)
I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
_____________________________________________________
Ordered on (*)/received on (*)
__________________
Name of consumer(s)
_____________________________________________________
Address of consumer(s)
_____________________________________________________
Signature of consumer(s) (only for notification on paper)
__________________
Date
(*) Delete as appropriate.
§8 Warranty
The statutory warranty provisions apply.
§9 Contract language
The contract language is exclusively German. This English version is provided for your convenience; in the event of any discrepancy, the German version prevails.
Version: June 2026